Support Center
Find answers to common questions or reach out to our team.
Need direct help?
Email us and we'll respond within 2–3 business days.
Frequently Asked Questions
How do credits work?
1 credit = $0.01. New accounts receive 100 free credits. Image costs vary by provider (1–10 credits). Videos cost 50 credits.
View pricing & credit packs →What is the minimum top-up?
The minimum credit purchase is $10, which gives you 1,000 credits. You can also enable auto-recharge on the Pricing page.
Set up auto-recharge →Do credits expire?
Purchased credits never expire. Use them whenever you're ready to create.
How do I save my favorite generations?
Click the bookmark icon on any item in History, Gallery, or the Saved tab to save it for quick access.
View saved items →I'm having trouble generating images. What should I do?
Check that you have enough credits, try a simpler prompt, or contact us with your account email.
Contact support →